Case Study: MCIS Language Solutions
MCIS grew remote simultaneous interpreting revenue by 79%, using a remote platform to solve on-site and vendor sprawl issues.
79% RSI Growth YoY
MCIS leveraged RSI technology to expand from large government conferences to shorter, one- to two-hour municipal events.
Shorter Event Bookings
They replaced four-hour minimums for on-site events with quick, flexible sessions, boosting adoption among new clients.
Eliminate Vendor Sprawl
Automated transcription, closed captions, and all-in-one management drastically cut overhead and complexity.
How MCIS Grew RSI by 79% in a Year
In 2020, MCIS Language Solutions, a Toronto-based nonprofit social enterprise, found its traditional on-site conference interpreting business disrupted by pandemic-related shutdowns. Eager to maintain continuity and affordability, MCIS teamed up with Boostlingo Events to pivot to remote simultaneous interpretation (RSI).
THE CHALLENGE MCIS offered on-site simultaneous interpretation for large-scale government conferences, requiring travel logistics and specialized equipment. When COVID-19 shut down in-person events, MCIS needed a solution that offered the same high-quality interpretation but remotely. They also wanted to serve shorter and smaller events—like municipal meetings and community gatherings—and provide transcripts, recordings, and multiple-language support without breaking the bank.
THE SOLUTION By partnering with Boostlingo, MCIS transitioned to a fully remote RSI model. The Boostlingo Events platform automated key processes like closed captions, recording, and transcribing, which had previously involved multiple vendors. This all-in-one approach meant MCIS could now accommodate one- to two-hour events with minimal setup time, giving smaller clients an affordable event interpretation option. The platform’s user-friendly interface also helped MCIS onboard new customers quickly, further driving revenue growth.
TESTIMONIAL
“Last month we saw 79% growth in RSI with existing customers. So we’re excited to see what could happen if we go after some of these newer customers globally.”
– Lester Korbely, Director of Business Development and Marketing at MCIS
Why LSPs Should Embrace RSI for Growth
Language service providers can’t afford to lag on tech adoption in today’s rapidly evolving market. Automated scheduling tools, remote interpreting platforms, and AI-driven solutions are no longer nice add-ons; they’re growth drivers.
Affordable Language Services
“More and more, you will see AI taking over simple tasks. But the beauty of it is it’s going to reach everyone globally. It’s affordable. Costs are coming down.”
Lester Korbely, Director of Business Development and Marketing at MCIS
User-Friendly Platforms
“People look at it, they get it right away. A few key buttons there. They’re not scared. They’re not turned off.”
Lester Korbely, Director of Business Development and Marketing at MCIS
Remote Simultaneous Interpretation
“Remote simultaneous interpretation is going to be the next best thing out there because instead of going to a conference, flying out, things could be done last minute.”
Lester Korbely, Director of Business Development and Marketing at MCIS
Multiple Revenue Streams
“I recommend people do as like have done, we offer 50 services. The more services you have, the more revenue streams you have.”
Lester Korbely, Director of Business Development and Marketing at MCIS
The big selling point of Boostlingo Events is that it is a seamless, easy-to-use platform.
Boostlingo Events for LSPs
Boostlingo Events makes selling event interpreting easy. The platform boosts engagement in any language with live interpretation for online meetings. Our platform, designed for virtual and hybrid participation, offers special features like gallery view, screen sharing, multilingual presentations, and interpretation support.
- Sell event interpretation to your clients using your interpreters or sourcing from our network.
- Sell AI event interpretation in more than 25 languages.
- Boostlingo Events is multilingual at every touchpoint, including chat, polling, and translated presentations.
- Accessibility options are available for sign language and captioning.
- With support every step of the way, Boostlingo Events will help you sell a fully customized multilingual event for any size audience.